Customer Support Chatbot (Web & WhatsApp)
Answer customer queries instantly and in your brand's voice on your website and WhatsApp Business.
AI Assistants
Enterprise AI assistants and chatbots, trained on your business data, that handle customer queries, internal support, and routine workflows around the clock.
What you can expect
- Up to 70% of routine queries resolved without human intervention
- 24/7 instant response times that lift customer satisfaction scores
- Support and helpdesk costs reduced while volumes scale
What's included
Internal HR & IT Helpdesk Assistant
Employees get instant answers to HR and IT questions instead of raising tickets.
Knowledge-Base Q&A over Your Documents
Retrieval over your catalogues, policies, and knowledge bases gives answers that are correct and current.
Lead Qualification & Appointment Booking
Assistants qualify leads and book appointments directly.
ERP / CRM Action Integrations
Create tickets, check inventory, or trigger approval workflows through secure integrations.
Human Handover with Full Context
Complex cases are handed to humans with the full conversation context.
Multilingual Support (English & Indian Languages)
Serve users in English and Indian languages.
Conversation Analytics & Continuous Tuning
Every interaction is logged and analysed, so the assistant improves month over month.
Overview
Every organisation has high-volume, repetitive conversations, from order status questions to HR policy queries. Our AI Assistants are secure, enterprise-grade agents grounded in your actual data through retrieval-augmented generation, with guardrails that keep them on-topic and escalation paths that hand complex cases to humans.
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They run on your website, WhatsApp Business, mobile apps, and tools like Teams, and can act through secure integrations with your ERP, CRM, and HRMS.
Built for
- Retailers
- Financial services firms
- Healthcare providers
- Educational institutions
Common questions
How is this different from a generic chatbot?
Our assistants are grounded in your actual data using retrieval-augmented generation, with guardrails and escalation paths to humans.
Where can the assistants be deployed?
Deployment channels include your website, WhatsApp Business, mobile apps, and internal tools like Teams.
What happens to our data?
Your data stays within your controlled environment, and we design for privacy and compliance from day one.
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Talk to the engineers who'd do the work.
A 30-minute call with a senior engineer, no slides. You leave with a clear next step.